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Terms & Conditions

Services

 

Home Build Ally provides independent advisory services to assist first home builders in understanding plans, tenders, selections, and related pre-construction documentation.

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Services are limited to the scope outlined on the Pricing & Booking page and confirmed through the intake process.

Booking & Scope Confirmation

 

All services are requested via the website contact form or email and confirmed after:

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  • submission of a short intake form (questionnaire)

  • review of documents and confirmation of scope

  • issuance of an invoice

 

The scope of each service is limited to the documents and review items agreed at the time of booking. Work does not commence until payment is received.

Turnaround Times

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Turnaround times vary depending on the service type, complexity of documents, and current workload. Estimated timeframes will be confirmed after the intake form and documents are reviewed. Urgent reviews may be available on request and will be quoted separately.

Fees & Payment

 

All fees are quoted in Australian dollars.

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Payment is required before work begins. For the Premium Package, payments are invoiced per stage as outlined in the service description.

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Payment is made via bank transfer (PayID or BSB/Account No.) as shown on the invoice.

 

Any additional document reviews, clarification calls, or support outside the agreed scope can be quoted separately. 

Cancellations & Changes

 

If you need to cancel or change a service, please notify as early as possible.

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Because services involve preparation and document review, cancellations and refunds are assessed on a case-by-case basis and may be adjusted to reflect time already spent.

Client Responsibilities

 

Clients are responsible for:

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  • providing accurate and complete information

  • supplying relevant documents in a timely manner

  • making final decisions based on their own judgement and professional advice where required

Document Accuracy & Third-Party Information

 

Home Build Ally reviews and explains information based on the documents provided by the client. While reasonable care is taken, Home Build Ally cannot guarantee the accuracy, completeness, or final implementation of plans, tenders, selections, or pricing prepared by third parties.

Independent Service Disclaimer

 

Home Build Ally provides independent guidance and document-based support. Services do not replace professional advice from licensed or qualified providers such as builders, architects, engineers, certifiers, surveyors, or legal practitioners.

Limitation of Liability

 

To the maximum extent permitted by law, Home Build Ally is not liable for any loss, damage, cost, or delay arising from:

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  • decisions made by the client

  • builder actions or omissions

  • changes made after documents are reviewed

  • reliance on information provided outside the agreed service scope

Intellectual Property

 

All written summaries, templates, and materials provided remain the intellectual property of Home Build Ally and may not be reproduced or distributed without permission.

Governing Law

 

These Terms & Conditions are governed by the laws of Queensland, Australia.

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